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When should you go to Urgent Care

Local News

This is the time of year when people are swarming in to see the doctor.

The flu and other illnesses are causing many people to head straight to urgent care.

Tianisha Welch said she went to Rochester Immediate Care because it was the only place where she could go on such short notice. Her primary care doctor would not be available until Monday and she couldn’t wait that long.

According to Physician Assistant Katrina Lelli at Urgent Care Now in Webster you can walk in right away without making an appointment. And usually the wait time is less than an hour.

Local Urgent Care Facilities say there has been a huge spike in the number of patients in the last 10 days.

They say they tend to be busy first thing in the morning, during dinner time and throughout the evening.

We asked Dr. Carrie Colombo from Rochester Immediate Care when you should go to Urgent Care verses toughing it out at home.

She says many of the symptoms of the flu we can see and treat here, including fever, cough, sore throat, nausea, vomiting, diarrhea and body aches.

If you have any these symptoms it’s recommended that you visit an Urgent Care location. If you come in within 48 hours of the first symptoms, it can be treated with a medication called Tamiflu which will reduce the duration of the symptoms. However, sometimes that isn’t enough.

“Fevers that are not responding to Tylenol or Ibuprofen, if you can’t get any fluids down those are all things to be concerned about, those would warrant trips to the emergency room,” said Katrina Lelli, Physician Assistant at Urgent Care Now.

Whether in the ER, or at Urgent Care Centers, doctors will be working around the clock as cold and flu season continues.

At Rochester Immediate Care there is a way to be seen sooner than later.

They offer an online service called in-quicker. You can pick the time you want and they will see you immediately when you come.


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