Unisys call center in Henrietta to close, losing nearly 200 jobs

Local News

A Unisys call center in Henrietta is set to close by the end of 2017, with plans to lay off nearly 200 workers.

According to a notice filed with the Department of Labor, 178 employees will be let go starting on May 4, and continuing through the end of the year.

The call center, located off Calkins Road, provided tech support for the global information technology and services company.

In a statement, Unisys said the jobs are being relocated to Augusta, Georgia. Current employees from Rochester are being told to re-apply for jobs within Unisys if they want to remain with the company.

Read the full statement below:

“Unisys plans to close the company’s client service center in Rochester, New York, by the end of 2017, affecting just under 200 associates. The move is part of an ongoing initiative to streamline operations by consolidating work into a smaller number of facilities while maintaining uninterrupted quality of service to our clients. Over the next several months, we will transition work from Rochester to our client service center in Augusta, Georgia. Rochester associates affected by this action can apply for any open position within Unisys for which they are qualified. We will provide outplacement service to associates who choose not to apply for other positions.”

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