Rochester Regional Health tightens visitation policy amid rise in COVID-19 cases

Local News

ROCHESTER, N.Y. (WROC) — In response to the resurgence of COVID-19 cases in Monroe County, Rochester Regional Health announced Monday it will return to a strict visitation policy starting Wednesday, Aug. 25.

The new policy will be effective as of 9 a.m. on Wednesday in these locations:

  • Clifton Springs Hospital & Clinic
  • Newark-Wayne Community Hospital
  • Rochester General Hospital
  • Unity Hospital
  • United Memorial Medical Center
  • Rochester Ambulatory Surgery Center
  • Linden Oaks Ambulatory Surgery Center
  • Westfall Ambulatory Surgery Center

Rochester Regional Health locations will not allow visitations to patients who are COVID-19 positive, part of the emergency department or cancer infusion center.

In full, the new visitation policy released by the organization Monday states:

  • Each COVID negative patient can have one visitor at a time at the bedside
  • Different visitors can visit the patient throughout the day as long as it is limited to one at a time
  • Visitors must be 12 years of age or older
  • Labor and Delivery (Obstetrics)
    • One visitor at a time
    • One support person (in addition to a visitor) is allowed at the beside at all times
  • Pediatrics
    • Two supports persons and one visitor
    • One visitor in pediatric ED
    • If the patient is COVID-19 positive, one support person and one visitor
  • Patients undergoing ambulatory procedures or surgeries
    • One visitor only for pre-procedure (surgery) and post-procedure (surgery)
  • Patients with intellectual and/or developmental disabilities, and cognitive impairments including dementia
    • One support person may be present on-site at a time in the emergency room or during hospitalization
    • An additional visitor may also be with the patient during hospital-designated visiting hours 
  •  Behavioral Health inpatients
    • There is no change to the current visitation rules for Behavioral Health Inpatients
      • Two visitors during site-specific hours
  • End of life patients (appropriate PPE will be required if the patient is COVID positive):
  • Up to two visitors at the bedside at a time
  • One support person (in addition to visitors) is allowed at the bedside; clergy are not considered a visitor
  • Social distancing must be maintained

Visiting hours for Rochester General Hospital remain the same, and operate from 9 a.m. to 1 p.m. and 4 p.m. to – 8 p.m. All visitors will have their temperature checked and be screened for symptoms before entering any of the facilities.

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