As of 5:53 a.m., on Thursday, outages were down to 39 homes and businesses in the Rochester area.
ROCHESTER, N.Y. (WROC) — More than 600 homes and businesses in Monroe County were without power Wednesday, leaving many to deal with the season’s first heat wave without air conditioning.
RG&E says it has been working underground on Caroline Street, and restored power temporarily Tuesday. The company says issues on a circuit caused a second outage. Crews were working to replace a cable Wednesday and said power would be restored by 2:00 p.m., but that didn’t happen.
“RG&E has been telling us that the power’s going to come back on, every four hours. Every four hours, they say it’s going to be another four hours,” said Fernando Fiore, a resident impacted by the outages.
“I told everybody if it’s going to come on July 2, just tell us it’s July 2. So then we can plan, we can leave, we can move our food, we can go do something else and make provisions instead of making plans four hours at a time.”
RG&E did reply in a statement, saying:
RG&E crews have been working around the clock to find and repair the root cause of outages impacting our customers in the City of Rochester. After making initial repairs and restoring power temporarily yesterday, additional issues on the circuit caused a second power outage. RG&E crews are working to replace the cable fault and we anticipate impacted customers should be restored by 2pm today. We also plan to make additional upgrades to this circuit to add a secondary power supply source and reduce the potential for future outages. We understand the challenges that come with extended power outages and sincerely apologize for the inconvenience this has caused our customers. We appreciate our customers’ patience as our crews continue to work as quickly and safely as possible to restore power.
— RG&E Statement
As of 9:30 p.m. Wednesday, the outages were down to 579 homes and businesses in Monroe County. RG&E has since said power will be restored by 11:00 p.m.