Back in May of 2018 the Office of Public Integrity started to conduct an investigation on the reports of sensitive documents that were found in the trash behind the County Clerk’s offices.
After the investigation the OPI put out a report that revealed the personal information of at 88 customers were exposed. But the report also found there was no way of knowing how long the information was mishandled and how many documents were thrown away prior to the investigation. It was also determined by the OPI that around 8 or nine employees and 3 DMV clerks were involved when Clerk Adam Bello stated it was only one employee.
Recommendations from the OPI report included five points. Some of those recommendations are:
- a new document handling processes
- a new MVR Cashier policy
- a formal training program for employees
- a formal training program for new supervisors
The Monroe County Clerk’s Office has agreed to begin a course of action by September 28.