A 911 is being recognized for great work after her instructions over the phone helped a woman in Palmyra save her husband.
Deputies say Dispatcher Lesa Osipovitch received a call Monday from a person who said her husband had passed out.
911 officials say, “Acting quickly and calmly, Dispatcher Osipovitch determined the patient was in cardiac arrest, entered an event for dispatch, and provided instructions to deliver high-quality CPR until a field responder arrived.”
Dispatcher Osipovitch gave instructions for 18 minutes until medical crews showed up to provide advanced care. As of Wednesday, the husband is recovering at the hospital.
“Dispatchers make a difference in many lives every day but are rarely seen. The efforts of Dispatcher Osipovitch are an excellent example of the outstanding service provided by all of the team members in the 911 Center in Wayne County. I am proud of Lesa and the entire dispatch team that we have. Without everyone’s efforts – dispatchers, police officers, medics, and the family – the outcome could be very different.” said Greg DeWolf, 911 Operations Manager. “The patient and family are in our thoughts and prayers.”