UPDATE: 911 centers experiencing AT&T network issues now fixed

Local News

ONTARIO COUNTY, N.Y. (WROC) — Ontario County 911 center released a statement Sunday warning residents about AT&T wireless issues that are impacting 911 calls.

The Ontario County 911 center was having problems when it comes to receiving or returning calls from people who use AT&T as their service provider. They say AT&T is aware of what seems to be a statewide issue and is working to fix it.

The Seneca County 911 Center also released a statement confirming that they’re also experiencing the same issues.

Shorty before 3 a.m. on Monday, both agencies issued statements saying the issues have been resolved.

“The Ontario County 911 Center has received notification that the AT&T network issues that were effecting Ontario County have been corrected. Regular AT&T wireless services have been restored.”

— The Ontario County Sheriff’s Office

“AT&T has resolved the widespread outage from my previous email. AT&T phones should be able to contact 911 now.”

— 911 Public Safety Communications office in Seneca County

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