Area schools impacted by AWS outage, RCSD temporarily moves to independent learning


(Photo by John Moore/Getty Images)

ROCHESTER, N.Y. (WROC) — The Rochester City School District said in a statement Monday morning that they were experiencing issues with their online sign-in platform, preventing students and staff from logging into Zoom, Google Classroom, Seesaw and PowerSchool.

They say the issues are due to a nationwide networking issue on Amazon Web Services.

Monday’s classes will move to asynchronous/independent learning. Students and teachers in grades 3-12 will be able to login to Google Classroom with their username and password on You can find login instructions here.

RCSD officials said the platform became operational around 12:50 p.m. Monday and that all learning platforms will be used as normal for Tuesday.

Here’s how other local districts are impacted by the outage:

  • Brighton — Uses part of Amazon Web Services, but can bypass the affected system
  • Churchville — Not affected
  • East Irondequoit — Uses Microsoft Teams, hasn’t heard of any outages
  • Gananda — Doesn’t use Amazon Web Services
  • Gates-Chili — Doesn’t use Amazon Web Services, says one of their vendors does but have had minimal interruption
  • Greece — Impacted by the outages, only K-12 are impacted until it’s resolved
  • Hilton — Not aware of using Amazon Web Services, or being affected by outages
  • Pittsford — Not affected
  • West Irondequoit — Not affected

This is a developing story, News 8 will provide updates as they become available.

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