Editor’s Note: Mayor Evans’ discussion on the payroll delay can be viewed in the video player at the bottom of this page.

ROCHESTER, N.Y. (WROC) — Rochester police officers and firefighters have received delayed direct deposits following issues with payroll, according to the City of Rochester.

Thursday morning, employees of RPD and the Rochester Fire Department were delayed in receiving their biweekly deposits. As of now, at least uniformed employees are affected by the delay, but it’s not clear how many are affected.

The city says that the payroll files were submitted and received by its financial institution, Chase Bank. They add the delay was caused by issues at the financial institution. Mayor Evans says now that the employees have been paid, the city will be working to see the cause of the delay.

“I am pleased to confirm that all of our employees have received their paychecks today,” said Mayor Evans. “Now that we have the most important priority addressed, we will get to the bottom of the cause of this delay to ensure it doesn’t happen again.”

In a statement, JPMorgan Chase says they posted the payments and the affected can expect their paychecks in their bank accounts by the end of Thursday. The city says deposits began at around 11:30 a.m.

“We’re sorry for the delay. We’re reviewing what happened and will work closely with the city to ensure this doesn’t happen again,” a spokesperson for the company said.

The spokesperson later clarified that they have also sent the money to the customers of other banks, which may take an extra day to post to their customers’ accounts.

Rochester Fire Fighters Association, IAFF Local 1071 President Eddie Santiago responded to the issue, saying this is not the first time their members have experienced payroll deposit issues.

“Although payroll deposits have now started to show up in city fire fighters accounts, union leaders continue to be extremely frustrated by what they say are numerous recurring payroll problems. This isn’t an isolated incident. Our members have been experiencing payroll system problems for more than a year now, including retirement and retroactive payments.

The union is demanding that the payroll issues be remedied as quickly as possible to avoid more problems in the future. We are tired of the finger-pointing, we want the payroll issues rectified. To that end, the union will be requesting that the Office of the New York State Comptroller conduct a comprehensive audit of the City of Rochester’s payroll practices and procedures.”

Stay with News 8 WROC as we continue to update this developing story.

FULL PRESS CONFERENCE:

You can watch the full comment from Mayor Evans in the video above.