Willow and Resolve of Greater Rochester merge to expand services


ROCHESTER, N.Y. (WROC) — The Willow Domestic Violence Center and RESOLVE of Greater Rochester have come together to expand staff clinical expertise and mental health services within Willow.

RESOLVE’s experience providing therapeutic support since 1998 will complement the continuum of services that Willow has been providing to the Greater Rochester region for more than 40 years. Leaders say a majority of survivors need a combination of services and bringing together support systems from both Willow and Resolve under one roof will increase access and allow them to serve more people.

“It makes so much sense. RESOLVE of Greater Rochester has been around for about 22 years providing in-depth mental health treatment and Willows been around for decades and really this is about complementary services,” Interim CEO of Resolve Mary Whitier said.

Utilizing domestic violence services changed Molly Hartley’s life. 

“I was kinda at the low, bottom of the barrel and I really needed to find a way to help myself,” said Molly Hartley, a survivor.

Through counseling, she says she was able to break a cycle of abusive relationships. 

“That’s what I learned through my counseling at resolve is we went way back into my childhood like what happened when I was a kid, why do I feel like I’m not worthy of being in a healthy relationship basically and it was alife changing thing for me completely,” said Hartley.

Harley is not only alone, in fact, 1 in 3 people across the country will experience domestic violence. Leaders say throughout the pandemic, domestic violence calls to Willow increase 20%, and they expect that trend to continue

Willow is the only New York State certified provider of residential and non-residential domestic violence services in Monroe County. Willow provides free and confidential services including a 24/7 Hotline, emergency shelter, counseling, legal services, court accompaniment, mobile advocacy, prevention education and training.

The two organizations merging will put Resolve’s counseling services and Willow’s support services under one roof. 

“You can’t think about getting therapy if you have 3 kids to worry about and don’t know where you are going to live so that’s why bringing these two agencies together, we say 1 plus 1 equals 3 and that’s really what it’s about,” said Mary Whittier, Interim CEO Resolve Greater Rochester.

“We work collaboratively to support survivors in this community for a long time and so joining forces in this way is just another way to make sure that every survivor has access to the support and services they need along their journey,” said Meaghan Dechateauvieux, President & CEO and Willow Domestic Violence Center.

All RESOLVE team members have been offered roles with Willow. The center will take over RESOLVE’s current Eastside counseling space in Penfield. Those involved say the merger will better serve survivors on their journey.

The merger took effect on July 1.

The merger is the second acquisition made possible by the Fund following the creation of Deaf IGNITE at Willow in August 2020, which integrated their specialized services for Deaf survivors under Willow’s umbrella of programs and network of partners. These strategic partnerships continue to drive Willow’s growth and expansion to promote a broad and diverse community response to domestic violence in a culturally-sensitive and equitable manner.

Copyright 2021 Nexstar Media Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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