Ask.fm has over 180 million monthly active users around the world, 42% of whom are under age 18. Users can anonymously ask questions of other registered users and post comments.
Under the terms of the agreement, Ask.fm will revamp its safety policies and procedures, including creating a new online Safety Center, hiring a trust and safety officer to act as a primary safety contact, and establishing a Safety Advisory Board to oversee all safety issues. Ask.fm will also review user complaints within 24 hours and remove users that have been the subject of multiple complaints. An independent safety and security examiner will be appointed to examine the changes and report on compliance to the Attorney General’s Office for three years.
The Attorney General reminds parents to always monitor their child's activity online.
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