Parents scramble to find childcare after second facility in recent months closes

Tot-al Care announced it was closing temporarily Friday

Rochester, N.Y (WROC_TV) - Parents picking up their kids from Tot-al care in Fairport Friday learned it was closing temporarily.

"As any parent would feel, last minute notification is very difficult,” one parent picking up his son said.

A spokesperson told News 8, the reason for the closure is Tot-al Care is understaffed.

They wouldn't comment in front of our cameras, but told parents they had unexpected turnover.

It wasn't the first time in recent months local parents suddenly had to scramble to figure out what to do next for childcare.

In late June, Stepping Stones Learning Center in Irondequoit, a facility that had programs for special needs children, closed its doors with little warning.

Lawana Jones, CEO of the Autism Council, said she's been helping a young family who sent their three-year-old there find placement, but explained it isn’t as simple as just signing up.

“I placed some calls around to some of the agencies, and there are no openings; no full-time openings,” she said.

We asked Jones how long she thinks it will take to place the child, who has been out of services full-time since late June.

"I’m hoping maybe another 2-3 weeks,” she said. “The daycare does have an opening for him, but again, it's a daycare.”

Parents at Tot-al Care said they believe what the staff is saying about the closure not being permanent.

The Child Care Council of Rochester says resources for parents looking for help can be found by clicking here or by calling 585-654-4720.


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